Thaqiba Start free trial
Saudi platform

For multi-branch owners and managers

Stop opening Google Maps every hour. Thaqiba tells you about every review as it lands

Save hours every week and catch bad reviews before they cost you customers. Instant Telegram and WhatsApp alerts, with a ready reply in your customer’s language.

✓ 7 days free · no card needed✓ 5-minute setup✓ Arabic & English

Thaqiba in numbers

41branches watched right now
1,652reviews tracked
305new reviews alerted in 30 days
205manager hours saved this month*

Live platform figures · *estimate: 10 minutes a day per branch spent opening Maps

Straight to your phone

This is how every review reaches you

Branch, stars, the review text and a button to reply, in one Telegram or WhatsApp alert minutes after it is posted. Negative ones are flagged red so they never get lost.

👁Thaqiba · branch alertsnow
🚨 New negative review · Olaya branch ★★☆☆☆ · Khalid
“Waited 25 minutes and the garlic sauce was missing”
Open reviewSuggest reply
✨ Suggested reply (customer’s dialect) Hi Khalid, sorry about the wait and the missing garlic sauce, that is not our standard. Please reach out so we can follow it up with the branch.
CopyPost to Google
🔔 New review · Narjis branch★★★★★ · “Fast service, consistent taste”
Illustrative example

A branch manager’s day… before and after Thaqiba

Instead of hunting for reviews, the reviews come to you.

BeforeOpens Maps branch by branch
0Maps opened today
0minutes lost

And the bad review? Customers saw it three days before you did.

With ThaqibaThe alert reaches him in minutes
0Maps opened
6minutes to reply

He knows, acts and replies… before the complaint repeats.

Time calculator

How many work days go into chasing reviews?

How many branches do you have?

10branches

Assumes Maps is opened 3 times a day per branch, 2 minutes each, 30 days.

30hours a month

= 4 full work days · 900 Maps visits

Without Thaqiba
With ThaqibaAlerts come to you; your time goes to replies
Your plan Growth · 249 SAR / month Start free trial

Up and running in three steps

  1. 1

    Add your branches

    Paste each branch's Google Maps link and monitoring starts within minutes.

  2. 2

    Link Telegram

    One tap links you or your team group. Alerts and the daily report arrive there.

  3. 3

    Get every review as it lands

    A bad review? You know within minutes and act before it repeats, with every branch ranked on one board.

Everything your branches’ reputation needs… in one place

From the first alert, to the reply, to knowing why it happened and how you compare.

Real-time alerts

Every review reaches you before the next customer reads it

Thaqiba watches every branch on Google Maps and sends each new review on Telegram and WhatsApp to you and the branch manager.

  • Choose: every review, or negatives only
  • Alert when a customer changes their rating
  • A group per team or a number per manager
Smart replies

A professional reply in your customer's language in 10 seconds

AI reads the review and writes a reply that addresses the exact issue or thanks them for what they liked, using their name and your signature.

  • Two options to choose from
  • Saudi, Emirati, Kuwaiti, Egyptian, Levantine or MSA, and English for English reviews
  • Never promises what you didn't decide; edit before posting
More reviews

Turn happy customers into stars on Google

A ready QR card per branch at the counter or table. Customers scan with their camera and the review page opens.

  • One-click printing for all branches
  • Scans counted per branch
  • Asks everyone, as Google requires
Operating decisions

Know why a branch drops, not just that it dropped

The weekly report groups complaints: delays, missing items, food temperature, staff, cleanliness… and names the branch that slipped.

  • AI summary for management
  • Save as PDF and share
  • Arrives every Sunday automatically
Competition

Where do you stand against the competitor next door?

Add the competitors near your branches and Thaqiba tracks their rating and review count against yours.

  • The gap with each competitor
  • Who gathers more reviews each month
  • Included in the weekly report

Illustrative examples

All features

Instant alert for every review

Stars, branch, customer and the text within minutes of posting, with a button that opens it.

WhatsApp alerts

Alerts and the daily report straight to the branch manager's WhatsApp.

One reputation board

Average rating, new reviews, unanswered negatives and a branch league, with a map.

AI replies in your customer's language

A polite reply in the reviewer's language and your local dialect, with their name and your signature, ready in seconds.

QR cards that bring reviews

A print-ready card per branch: customers scan and review, and you see scans per branch.

Weekly report with complaint causes

Delays, missing items, cold food, staff… which branch slipped and why, with an AI summary and PDF.

Competitor watch

Compare your branch with the competitor next door and see who is gaining each month.

Daily report on your phone

Every evening: today's summary, best and weakest branch, and negatives waiting for a reply.

Reply from one place

Copy the suggested reply in one tap and open the review on Google Maps to paste and post it.

Team and roles

Owner, operations manager, viewer and Telegram groups. Everyone sees just what they need.

Multiple brands

More than one brand? Group branches by brand and compare them.

Your data is protected

Each company's data is separate, Google keys are encrypted, and we never share your data.

For any business with branches on Google Maps

Simple pricing by branch count

Starter

Up to 3 branches

99 SAR / month

≈ 33 SAR per branch / month

  • Instant Telegram alerts
  • Reputation board and daily report
  • QR cards to collect new reviews
  • 2 team members
Start free trial
Most popular

Growth

Up to 10 branches

249 SAR / month

≈ 25 SAR per branch / month

  • Everything in Starter
  • WhatsApp alerts (300 messages / month)
  • AI suggested replies in your local dialect
  • Weekly report with complaint causes
  • Unlimited team and Telegram groups
Start free trial

Business

Up to 30 branches

549 SAR / month

≈ 18 SAR per branch / month

  • Everything in Growth
  • Competitor watch (up to 30)
  • WhatsApp alerts (1,000 messages / month)
  • Multiple brands
  • Priority support and setup help
Start free trial

Enterprise

Unlimited branches

Custom

Based on branches and brands

  • Unlimited branches
  • Reports by brand and region
  • Custom integration
  • Account manager
Talk to us

Every plan starts with a 7-day free trial, no card needed. Prices in Saudi riyals.

FAQ

Do I need to connect a Google account to start?

No. A Google Maps link per branch is enough and monitoring starts within minutes.

How long does setup take?

About 5 minutes: sign up, paste branch links, link Telegram with one tap. The first read of each branch saves existing reviews quietly; after that every new one reaches you.

Do alerts come on WhatsApp?

Yes, from the Growth plan: every review alert and the daily report to your managers' numbers, within a monthly message allowance. Telegram is in every plan.

How do the QR cards bring more reviews?

Print one card per branch and place it at the counter. Customers scan it to open the branch's Google review page, and you see scans per branch.

Are AI replies posted automatically?

No. AI suggests a reply in the reviewer's own language, and in your country's dialect for Arabic reviews (Saudi, Gulf, Egyptian, Levantine or MSA); you review, edit and post it. Nothing is posted in your name without you.

How do alerts arrive, and who gets them?

On Telegram: to you, any team member, or a team group with the bot added. You choose: all reviews, or only negative ones (1–3 stars).

Does it work for businesses other than restaurants?

Yes. Any business with locations on Google Maps: cafés, clinics, salons, car services, retail, hotels.

What happens after the free trial?

Pick the plan that fits your branch count and pay from the dashboard in a minute by card or Apple Pay; your plan turns on at once. Your branches and data stay as they are. No card needed for the trial. During the trial alerts reach you on Telegram and email; AI replies and WhatsApp alerts start with a paid plan.

Is my data safe?

Each company's data is fully separated, Google keys are encrypted, and we never sell or share your data. You can ask to delete your account any time.

I have more than 30 branches. Is it a fit?

Yes. The Enterprise plan has no branch limit, with reports per brand and region. Contact us for a quote.

Can I compare my branches with competitors?

Yes, on the Business plan: add the competitor's Google Maps link and we track its rating and reviews against your branch.

Try Thaqiba on your branches today

7 days free · no card needed. Or talk to us and we’ll set it up with you.