Google review monitoring for retail chains
Stock, cashier service, queues: learn each store's experience in the customer's own words.
✓ 7 days free · no card needed
🔔 New review just now★★☆☆☆ · Nakheel Mall store · “One cashier and a long queue”
📊 Today’s reportAll branches · new reviews: 9 · unanswered negatives: 0
Illustrative example
The problem today
- Feedback scattered over dozens of stores
- No clear measure of each store manager
- Late manual reports
With Thaqiba
- Instant alert for every review · Stars, branch, customer and the text within minutes of posting, with a button that opens it.
- WhatsApp alerts · Alerts and the daily report straight to the branch manager's WhatsApp.
- One reputation board · Average rating, new reviews, unanswered negatives and a branch league, with a map.
- AI replies in your customer's language · A polite reply in the reviewer's language and your local dialect, with their name and your signature, ready in seconds.
Up and running in three steps
- 1
Add your branches
Paste each branch's Google Maps link and monitoring starts within minutes.
- 2
Link Telegram
One tap links you or your team group. Alerts and the daily report arrive there.
- 3
Get every review as it lands
A bad review? You know within minutes and act before it repeats, with every branch ranked on one board.
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